The Portuguese Conspiracy Online Store Terms and Conditions

Please find below our Terms and Conditions of Sale and use for this Website. You can navigate through the main topics using the following links. If you have any questions regarding these Terms please email us at : customerservice@theportgueseconspiracy.com


Terms and conditions Index

PurchasingShopping systemRight to cancel |
Prices and availability  | Events |Intellectual Property | Drink Aware


Disclaimer

The Portuguese Conspiracy has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, The Portuguese Conspiracy takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date. The Portuguese Conspiracy shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website. The Portuguese Conspiracy assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and The Portuguese Conspiracy will not be responsible, or liable, for the content of any other websites on the Internet which you may visit from its site. The Portuguese Conspiracy also prohibits all persons from providing hypertext or other links from their web site or from a third party’s web site to any page of the www.theportugueseconspiracy.com website other than to our front (home) page without our prior written consent.


Purchasing

All products are offered subject to availability and remain the property of The Portuguese Conspiracy until payment is received in full. All goods are offered subject to availability, errors and omissions excepted. Goods are offered on sale or return only by specific arrangement approved by a manager. We shall retain title to all goods (other than goods in your direct physical possession following delivery or collection and payment in full for those goods) sold by us until all the sums due from you in respect of any order have been paid. Any bank charges raised by the paying bank are payable by the customer and if incurred will be reinvoiced for immediate payment. We shall not be liable for any delay or failure to meet our obligations occasioned by circumstances beyond our reasonable control. None of these terms affect your consumer rights.


Shopping system

The Portuguese Conspiracy online shopping system allows you to purchase wines, beer, spirits and related merchandise for delivery to any UK address through our secure shopping system. All major credit and debit cards are accepted through Paypal with a high level of data encryption, ensuring secure transmission and processing of your details. You do not need to be registered on our website to order from us, although registering confers benefits such as being able to save a wish list of products, recommend products to a friend, view orders and purchase history, store events, post a review, etc. The site is fully secure and supports encryption during the purchasing process, but if you would prefer to order by phone you can ring the shop at 020 72545813  during opening hours to place an order. After placing an order online you will receive a confirmation by e-mail.


Right to cancel

We want you to be totally satisfied with every purchase you make from The Portuguese Conspiracy. It is our aim to offer you exceptional value and quality at outstandingly low prices. If you are a consumer and order anything from us you have statutory rights in the United Kingdom to cancel the order and return any goods ordered in exchange for a refund, provided said goods are in the same condition as supplied. This statutory right of cancellation starts on the date that you submit your order and expires within seven working days, beginning on the day after the day on which you receive the goods. Notification of intent to return/cancel goods must be received within 7 working days from customer’s acceptance of delivery and also returned within 7 days of delivery. You are responsible for ensuring that the goods are received by us and are not damaged in transit. Goods should therefore be securely packaged. We recommend that you return items using recorded delivery for your protection. You are responsible for returning items to us – and covering costs thereof – unless items were incorrectly delivered through our fault. Notification must be made in writing – by post or email. See the footer below for our postal address and e-mail.


Prices and availability

All listed prices include VAT. Unless marked otherwise, listed prices of products imported to the UK include all shipping costs to the UK and duty. Prices do not include the cost of delivery to the customer, which will be calculated and displayed in the process of placing an order. The online shop search function is intended to only show products that are currently in stock and available for dispatch. On rare occasions a product may appear as available on the website but is not available (e.g. we may have just sold the last units but the system has not updated yet). In this unlikely event we will contact you to let you know when the product will next be in stock and/or recommend a similar alternative. You will also have the option of a full refund through Paypal.


Events

Places for The Portuguese Conspiracy’s  events can be booked through our website. While we make every effort to ensure that availability information is accurate, on rare occasions an event may sell out but be listed as having availability (e.g. we may have just sold the last ticket but the system has not updated yet). In this unlikely event we will contact you and offer you your choice of a place of similar value on an upcoming event or a full refund. Tickets cancelled fewer than 7 days before the event can be refunded (or, if you prefer, credited to another event with available places) only when we are able to fill your place(s). Payment must be made at the same time as reserving each place, at which time your name(s) will be placed on the event guest list. Tickets are not dispatched for our events.


Help with online orders

If you have any questions about ordering online you use our online chat facility or alternatively, calls on 020 7254 5813  or email us at customerservice@theportugueseonspiracy.com.


Intellectual Property

Intellectual property rights All copyright, database rights, trademarks (including the The Portuguese Conspiracy® trademark) and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of The Portuguese Conspiracy, or the applicable licensor. Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of The Portuguese Conspiracy for purposes other than the viewing of information or for ordering purposes, is strictly prohibited. Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with The Portuguese Conspiracy or using this website as a shopping resource.You must be aged 18 years or older to place an order on The Portuguese Conspiracy wine shop. All wine orders delivered must be received by a person age 18 or older.


Drink Aware

Excessive consumption of alcoholic beverages can damage your health. Please drink responsibly, never drink and drive, and please heed recommended guidelines for drinking, which can be found on the Drink Aware charity’s website at http://www.drinkaware.co.uk/tips-and-tools/drink-diary/